When will I receive my order?
Orders are shipped with Fedex from the 22 System warehouse in Vancouver, Canada within 2-4 business days of order. Larger volume orders may be subject to additional production time. Standard shipping is approximately 3-5 business days while expedited shipping is approximately 1-2 business days.
Please note that the aforementioned transit times are provided by Fedex and are not necessarily guaranteed.
22 System will not be liable for any cost or expense related to any delay in shipment or delivery. Any shipments delayed due to customs are not the responsibility of 22 System.
What is your return policy?
All sales are final.
Where is my order shipped from? Will there be taxes?
All orders are shipped from the 22 System warehouse in Vancouver, Canada. Domestic taxes will be applicable and will be based on where the order is shipped.
How much is shipping?
Standard domestic shipping is free of charge. Expedited shipping service is offered at a flat rate of $50.
22 System will not be liable for loss in shipment or delivery. If a shipment has not been received it must be reported within 30 days of the original ship date.
Where do you ship to?
The 22 System ships worldwide. If shipping outside of Canada, please visit our international site 22system.com.
My shipment arrived damaged, what should I do?
Damages caused in transit must be documented and reported within 10 business days of receipt. Original packaging must be retained in order to validate a shipping damage claim.
22 System will not be held responsible for uncollected packages nor any associated costs incurred.
How long is my tracking information available for?
Tracking information will be available for 90 days from the date of shipment.